FAQs

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About Our Company

Are you a manufacturer?

Yes. Fasto Industrial is a group, which has two factories in China. One is in Tianjin and another is in Ningbo.

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Why choose us?

We are specialized in Fasteners for about 22 years,with professional production and export experience, we can provide you with high-quality customer service.

Why does your office locate in Xi’an?

Xi’an office deals in online sales. It is related to the preferential policies for Cross-Border E-Commerce issued by local government.

What’s your main product?

We mainly produce and sell various self tapping screws,self drilling screws,drywall screws,chipboard screws,roofing screws,wood screws,bolts,nuts etc.

How many people in your company?

More than 200 people totally.
There’re 15 people in our online sales group.

Where’s your factory? How far is it from airport or train station?

Tianjin. It takes one hour by car.

About Product&Order

What’s your output each month?

1000tons/month

What’s your MOQ?

Usually, it is 500kgs for each size. If it is most popular size in your market, the MOQ can be negotiated.

May I have your sample?

Yes. The standard product samples are free, If each of them is less than 20pcs and total is less than 0.5kgs. But you should pay for the freight.
If you can’t pay for the freight of the samples, we can take the sample testing video for your reference. Or video inspection online is acceptable for us.

May I have your catalog?

Sure. Please advise us your email address and we’ll send you right now.

Why is your price much higher than others?

Many factors effect the price. Not only raw material, but also each process of the production. The products look same, but they really have big difference. It’s worth every penny of it.

What’s your delivery time?

It is 35days regularly. For urgent order or special order, the lead time will be negotiated.

How can I know your quality?

We will offer you inspection report for each order. The video inspection online is available for us.
Or please ask the 3rd party to inspect the goods before loading.

What’s your payment terms?

30% deposit and balance upon B/L copy. T/T, Paypal, Wester Union, Credit Card are acceptable.
Irrevocable L/C at sight